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KMID : 1002520110050030157
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Korean Journal of Health Service Management
2011 Volume.5 No. 3 p.157 ~ p.168
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Factors Affecting Use Satisfaction with Hospital Information System of Hospital Administrator
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Choi Jun-Young
Ko Min-Seok
Lee Hyun-Suk
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Abstract
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This study was designed to identify satisfaction with Hospital Information System (HIS) and the factors affecting them in hospital administrators. The data was collected for 24 days from Mar. 02 to 25, 2011. Among a total of 82 cases of the questionnaires, only 76 cases were used. From the survey, it was made known that there was statistically significant difference in speed, preciseness and stability of environmental factors depending on the type of hospitals while significant difference was found in stability by number of beds. Among the factors of system operation, the administrational method affected speed, preciseness, stability and convenience statistically significantly whereas, however, preciseness, stability and convenience became significantly different depending on the number of staff members. As for the factors that could exercise influence upon satisfaction with administrative service of the HIS, it was revealed that statistically considerable impact could be caused under management of own EDPS expert as well as under comanagement by the medical institution and professional business entity in case of hospital.
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KEYWORD
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Hospital Information System(HIS), Use Satisfaction, Speed, Preciseness, Stability, Convenience
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